Southwest Name Change Policy: Important Things to Know

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Are you looking to change your name on Southwest Airlines? Is there any spelling error in your name? No more worries. Southwest Airlines name change is a very easy and faster process. You can do this through various ways such as the website, app, airport counter or customer service of the airline.

Southwest Name Change Policy: Important Things to Know

Southwest airlines name change

Southwest Airlines name change policy provides travelers to change their name on the ticket before checking in for their flight. Once you as a traveler provide valid proof that shows that the name change request is the same, however, you cannot change the gender on your ticket or transfer the ticket to another passenger. 

Southwest Airlines name change on the ticket can be only done in the following conditions. 

  • Misspelling of the names in the first or middle name of the traveler. 
  • Name changes that are legal due to reasons of divorce, marriage etc.
  • You can correct your name at no charge within 24 hours of the booking by canceling the flight on full refund and getting another booking done with the correct name or spelling. 
  • You can get the name change done through the website, mobile app, or airport counter before checking in, contacting customer service, social media or email.
  • Southwest Airlines name change fee is not applicable for misspelling, or typos. However, there is a fee charged for a legal name change which is the fare difference of the old and reissued ticket.
  • While you make a legal name change due to reasons such as marriage or divorce you should provide proof of your old and new name with the support of legal documents such as a marriage certificate, court order or divorce decree.
  • There cannot be any ownership change of the ticket to some other traveler.
  • If you are looking to change the spelling name through a Rapid Rewards account, you can contact Southwest by phone or email.
  • To change the name legally you can provide a marriage certificate, government-issued ID of the old and new name, court order or divorce decree along with your name, address, phone number, and Rapid Reward account number.
  • Send your request through email or post the documents to get Southwest Airlines name change on the ticket. 

How Can You Get Southwest Airlines Change Name on Your Ticket?

There are various ways through which you can get Southwest Airlines name change requests initiated. Let’s discuss them one by one:

Call Southwest Airlines to change name on ticket

This is the best and easiest way to get Southwest Airlines name change done.

  • Make a call to the airline 1(844) 769-1366 and give the required details such as booking ID or reference number and travel details, once your call connects.
  • Give the correct spelling to the airline representative as per your government-issued ID, marriage certificate, or divorce decree.
  • The representative online makes the required changes faster once they match with the given name change request.
  • If they ask you to submit the proof of name change request you should do that through email ID or post.

Make the name change online

You can change the name online through the website. All you need to do is open the web browser and type the official website domain.

  • Once the website opens click on the Manage Reservation tab, after clicking on Flight
  • Southwest airlines name change process
  • Fill in your confirmation code, first name and last name.
  • Click on the Search button.
  • Choose the Edit name option for your name.
  • Enter the correct name of your spelling.
  • Once you have successfully done the Southwest Airlines name change you will be taken to the Manage Reservation page.
  • A success banner will display and you get a confirmation email.

Make the name change at the airport

If you are not able to access the above two options, Southwest Airlines change namerequests can be generated at the airport counter.

  • Arrive early at the airport to get the name change done.
  • Reach out at the Southwest Airlines ticket counter.
  • Talk to a customer service agent.
  • Present the ID proof to initiate Southwest Airlines name change on the ticket.
  • Get the boarding pass once the name change is done.

Request your name change by email

  • You can also give Southwest Airlines change name request through email.
  • Mail to Southwest Airlines customer service for the Southwest Airlines name change.
  • Give your ticket details such as personal information and travel details, along with your Rapid Rewards account number, in case you have it.
  • Also, attach a valid copy of the old and new government-issued IDs.
  • Send the email to the mentioned email
  • Wait to get the response.

Request your name change via social media

Nowadays, social media is the best source to contact any airline. SW Airlines has official pages on various social media platforms.

  • Open the official website to request Southwest Airlines name change.
  • Scroll to the bottom of the page.
  • You can click on the given social media icons such as Twitter, Facebook, Instagram etc.
  • DM the Airline, and one of their representatives will connect with you.
  • Give them the travel details and get the changes done after providing the supporting documents.

Southwest Airlines Name Change via Mobile App

You can also generate the request for Southwest Airlines name change through the mobile app of SW.

  • Choose the Look Up Reservations displayed in the hamburger at the top left.
  • Give the confirmation code and last name of the passenger.
  • Get the details of your booked flight.
  • If you are eligible to get the name changed or correct the name, there is an edit pencil that appears next to the name (disabled otherwise).
  • Once you have successfully updated the name, you will be redirected to the Manage Reservation page.
  • There is a banner displayed that asks you to wait for the confirmation email.
  • Once you receive the email, your name change is done.

FAQs About name change or correction rules on southwest airlines ticket

Q1. Can you change the passenger name on Southwest Airlines?

You cannot change the name of the passenger or transfer the ticket. If you want to do so, then within the period of cancelation you can request to cancel the ticket for a full refund and then rebook with the correct details. 

Q2. Is there a Southwest Airlines name change fee?

There is no fee for changing the spelling of the Southwest Airlines does not charge a name change fee for typos and misspellings. However, if you've legally changed your name and your ticket must be reissued, you may have to pay the difference between the old fare and the new fare.

Q3. Can you do aSouthwest Airlines name change on the ticket if it is purchased on cash or Rapid Rewards?

SW Airlines allows you to correct or change the name on purchased tickets with Rapids Rewards or cash anytime before check-in. However, this is only possible in the case of non-transfer of the ticket to another passenger and after offering the legal documents for it.

Q4. How can you do Southwest Airlines name change?

You can request a name change with the help of the website, mobile app, airport counter, social media, email and contacting the airline customer service. Depending on your preference you can prefer any medium to do the name change.