How Do I Cancel My Jetblue Flight And Get a Refund?

Table of Content

Unexpected changes in travel plans are quite common. If you frequently fly, whether for work or personal reasons, you have likely faced such situations. During these times, there is often little a passenger can do except opt for flight cancellation. However, the rules for this process vary among different airlines. If you are traveling on JetBlue, our guide on JetBlue cancellation policy will assist you during times of need.

A guide to Jetblue cancellation policy 2024

Jetblue Flight Cancellation Policy

If you are planning to fly with JetBlue in 2024, it is important to know the cancellation policy. If you are aware of the rules and regulations then it will be easy for you to cancel and get a refund. You can read the important pointers of below:

  1. If you cancel your flight within 24 hours of booking and it's at least 7 days before the departure date, you will get a full refund without any charges, except for Blue Basic fares.
  2. You have to cancel your flight before it's scheduled to depart. If you don't and miss the flight, it's considered a No-Show situation.
  3. If you cancel over the phone, there's a $25 fee per person in your booking that is non-refundable.
  4. Any extra things you bought, like priority in security or extra bags, can only be refunded if you cancel them before the flight within a certain timeframe.
  5. Even if your JetBlue ticket is not refundable, you can still cancel it and get JetBlue travel credit for future trips. Just remember, this credit has an expiration date.
  6. If you use travel credits to book a flight and then cancel it, you will not get the refund back into your travel account.
  7. For some international trips, you might not get a refund on the taxes if you cancel.

Now that you know these rules, you can confidently handle the JetBlue cancellation process and look into other options if your flight gets canceled for reasons beyond your control.

Does Jetblue have a 24 Hours Cancellation Flight Policy?

Yes, JetBlue 24-hour cancellation policy is great because it gives you flexibility and peace of mind. You should know the following details about this policy: 

  1. If you cancel your flight within 24 hours of booking and it is at least 7 days before your trip, you get a full refund to your original payment method.
  2. This rule is applicable to all the JetBlue flights and those operated by JetBlue codeshare partners.
  3. If your ticket is non-refundable, you will get credit for a future JetBlue flight instead of a refund.
  4. But, if you cancel outside the 24-hour window or within 24 hours of your flight, the regular cancellation policy kicks in.
  5. Cancel online, and the refund or credit happens automatically. If not, contact JetBlue customer service to ask for a refund or credit.

What is Jetblue No Show Policy?

JetBlue no-show policy is for travelers who do not show up for the flight without canceling or changes to the reservation. If you happen to miss your flight, JetBlue might cancel any other flights you have booked. In this case, your JetBlue reservation will be marked as a "no-show."

What happens if I am a no-show for a Jetblue flight?

  1. If you miss your flight and your ticket can not be refunded. Unfortunately, you will not get your money back or a credit for the part of the ticket you did not use. 
  2. But if your ticket can be refunded, you can ask to get some money back for the part you did not use.
  3. If you miss your flight but still want to travel then contact JetBlue. 
  4. They can check if there are seats available on a later flight, and you might be able to change your plans.
  5. Just remember, this depends on if there are seats and might cost extra.

It is really important to know that if you already know you will miss your flight, it is best to cancel or change your reservation as soon as you can.

How to Cancel Your JetBlue Ticket?

JetBlue manage booking feature is a valuable tool for passengers, offering the convenience of canceling flights with ease. When you decide to cancel, you will have various choices available to you. These options include canceling in-person, via telephone, or through the online platform.

The steps for each of these methods are outlined below:

JetBlue cancel flight online:

Now that you know the basics of canceling a flight with JetBlue, it is time to cancel your ticket. There are two simple ways, whether online or offline, and both allow you to request a refund later. 

  1. Go to on your internet browser and log in.
  2. Just go to the "Manage Trips" section.
  3. You will see your current trips. If not, provide your Ticket Confirmation Code and Last Name.
  4. Click "Find Flights" to locate your trips using the confirmation code.
  5. Choose the flight you want to cancel.
  6. Click on "JetBlue Cancel Flight" to start the process.
  7. Follow the instructions to complete the cancellation.
  8. Agree to the displayed cancellation terms.
  9. Confirm any fees asked by the airline to finalize the cancellation.
  10. Lastly, you might get an email confirming your canceled flight from JetBlue Airways. Keep this email to check your JetBlue canceled flight details and use it for refund requests later.

JetBlue cancel flight at the airport:

This is the initial choice available for canceling your JetBlue affordable flights. The process involves the following steps:

  1. Visit your local airport and go to the JetBlue ticket counter.
  2. Join the "Full Service" line and wait for your turn.
  3. Speak with a customer service agent at the counter regarding your cancellation request.
  4. Provide all the necessary details for your cancellation, and the agent will handle the processing.
  5. After approval from JetBlue, you will receive a refund for your request.

Cancel JetBlue flight through customer service:

If you have booked a flight with JetBlue and want to cancel, you can do it over the phone. You can follow the simple instructions below:

  1. Call the JetBlue customer service phone number.
  2. They will help you, even if you are not in your home country.
  3. If you are a SkyMiles member, mention it during the call.
  4. Follow the phone prompts to connect with a JetBlue representative.
  5. Tell the representative you want to cancel, providing all the info they need.
  6. After doing these steps, just wait for your ticket refund.

How do I cancel my Jetblue ticket using Mobile App?

JetBlue has a user-friendly mobile app that lets you manage your bookings, even cancel flights. If you need to cancel a JetBlue flight and don't have a computer, no worries! The JetBlue mobile app is an easy and convenient way to handle your travel plans, including canceling flights. Here's a simple guide on using the mobile app to cancel JetBlue flights:

  1. Download the JetBlue app from the App Store or Google Play Store.
  2. Log in to your JetBlue account using the app.
  3.  Find the "Trips" section in the app.
  4. Pick the flight you want to cancel and tap on "Cancel Flight."
  5. Before confirming the cancellation, check the cancellation policy and any fees.

With just a few taps, you can effortlessly change your flight plans and cancel your flight using the JetBlue mobile app. Enjoy the ease and simplicity of managing your travels on the go.

Are JetBlue award tickets refundable?

If you need to change or cancel JetBlue award tickets, there is flexibility in the policy, but it comes with specific rules and fees. Read the points below to know more:

  • You can choose to change or cancel JetBlue award tickets under their cancellation policy.
  • To cancel, you can do it online or reach out to JetBlue reservations.
  • The points you used for booking will go back to your TrueBlue account.
  • Any taxes and fees associated with the ticket will be refunded to your original payment method.
  • Watch out for cancellation fees; they depend on when you cancel and your JetBlue membership status.
  • Mosaic members might get a break with reduced or waived cancellation fees based on their membership.
  • Non-Mosaic members might face cancellation fees, and the amount will vary depending on when you cancel and the type of award ticket.

JetBlue Airways Weather Cancellation:

If JetBlue has to cancel your flight because of severe weather conditions, you might not qualify for a refund. Typically, the airline will provide passengers with alternative flight options to reach their destination or an opportunity to reschedule when weather conditions improve.

While you can ask for a refund, the airline is not required to reimburse you in full. It's advisable to review the entire JetBlue cancellation policy related to weather issues or reach out to the airline directly for more details.

JetBlue Allianz Travel Protection:

When you have travel insurance, what it covers when you need to cancel your flight depends on the specific policy you bought. If your insurance includes protection for flight cancellations, take a good look at the policy documents or ask your insurance provider about what it covers. 

Understand all the details, including what steps you need to take and any requirements for canceling a JetBlue flight and making a claim. If you have travel insurance, it is easier for you to get a refund.

And do not forget, if you did not book a Blue Basic fare, JetBlue will not charge you a cancellation fee. 

JetBlue Cancellation Policies for Government or Military Personnel

JetBlue has special rules for canceling flights if you're in the government or military. They understand that things can change suddenly for you. These rules give you more freedom to change or cancel your plans compared to the usual rules. If you are a military or government traveler and have to cancel your JetBlue flight, you might not have to pay the usual fees. It depends on your situation. To get this special treatment, you just need to show proof, like official documents, that your orders changed or something unexpected happened.

What are Cancellation Rules for JetBlue Mosaic Members?

If you are a Mosaic member with JetBlue, there are simple rules to follow when canceling your tickets. Mosaic members do not have special privileges for flight cancellations unless they've purchased a higher tier fare. Here are the basic rules:

  1. Cancellation fees apply when ending a non-refundable fare type flight.
  2. Mosaic members are only exempt from fees if they're canceling a refundable fare.
  3. Future flight credits are given for cancellations of non-refundable tickets.
  4. Refundable tickets are reimbursed to the original payment method.

How to Avoid JetBlue flight cancellation fee?

Fare Class

Changes / Cancellations, per person


Difference in airfare

Blue Basic

Permitted with fee:

$100 (North America, Central America, Caribbean)

$200 (other routes)

Blue Extra

Difference in airfare

Blue Extra Refundable

Difference in airfare

Blue Plus

Difference in airfare

Blue Plus Refundable

Difference in airfare

Blue Refundable

Difference in airfare


Difference in airfare

Mint Refundable

Difference in airfare

Cruise Cancellation

Days Prior to Departure


30 days or less

100% of total package price (excluding taxes, fees and pre-paid gratuities)

31-60 days

75% of total package price (excluding taxes, fees and pre-paid gratuities)

61-74 days

50% of total package price (excluding taxes, fees and pre-paid gratuities)

75-89 days

25% of total package price (excluding taxes, fees and pre-paid gratuities)

90+ days

No penalty

We all love to save while traveling. JetBlues cancellation policy offers ways to avoid paying cancellation charges:

  1. You will not have to pay any charges if you cancel your flight within 24 hours of booking and before the scheduled departure time.
  2. While purchasing a refundable ticket might be more expensive, the advantage is that you can cancel without any fees.
  3. There is a possibility of fee waiver or fare reduction in situations where the flight is delayed, changes its routes, or gets canceled. In such cases, you'll have the choice to cancel or change your booked flight

How to get a JetBlue refund after cancellation?

Jetblue Refund Policy

Have you canceled your flight and are waiting for a refund? Getting a refund after canceling a JetBlue Airlines flight is simple and easy. You need to first apply for a refund to start the process::

  1. Check JetBlue's cancellation policy to understand if your fare type is refundable or if there are any cancellation fees.
  2. Then, start the cancellation process. 
  3. You can do this online on the JetBlue website or mobile app. Alternatively, you can call the JetBlue cancellation line.
  4. After canceling your flight, get in touch with JetBlue customer service to ask for a refund for the fare.
  5. When talking to a representative, share your booking details, including the confirmation number and the last name of the passenger.
  6. The time it takes to get your refund can vary based on your fare type and the payment method used for the ticket.
  7. Following these steps makes it easy to get your money back from JetBlue after canceling your flight.


Time Frame¹


TrueBlue Point Refund


Refunded to TrueBlue account.

Credit Card Refund

7-10 Business Days

Refunded to original form of payment.

Extras (Seats, pets, baggage, etc)³ refunds

7-10 Business Days

Refunded to original form of payment.

Codeshare Flight with other airlines credit

Immediate, in some cases

Open ticket issued⁴ (Contact us )

Partner Flights on JetBlue/other airlines credits

Immediate, in some cases

Open ticket issued, (Contact us) in some cases.

JetBlue Travel Credit


Credited to Travel Bank

What is the eligibility to get a refund from JetBlue?

JetBlue often deals with common questions like "Can I get a refund?" or "How do I claim a refund?" To address these queries, you can check JetBlue refund policy, but we have outlined the eligibility for claiming a refund from the airline. Generally, to get a refund for JetBlue flight, you need to meet these conditions:

  1. The fare must be applicable for refund. Not all fare types, like non-refundable or basic economy fares, may allow a refund. Look into JetBlue cancellation policy if you want more details.
  2. The cancellation must be made within a specific time frame. JetBlue's cancellation policy specifies certain time frames for refund requests, usually within 24 hours of the original booking.
  3. The flight must not have been changed or rescheduled. If you modify or reschedule your flight, a refund might not be available.
  4. The ticket must not have been purchased with a voucher or travel credit. JetBlue doesn't provide refunds for tickets bought using vouchers or travel credits.

What happens if JetBlue cancels your flight?

JetBlue might provide reimbursement for canceled flights. It totally depends on the circumstances. Sometimes JetBlue cancels your flight but it understands the passengers needs and provide the following compensation:

  1. Operational or Weather-Related Cancellation:. If a flight is canceled due to operational issues or adverse weather conditions, resulting in passengers being unable to reach their destination, JetBlue may offer compensation or reimbursement for additional expenses like meals, lodging, or transportation.
  2. Flight Delay Compensation:. In cases where a flight is late above two hours, JetBlue Airways may consider compensation for reasonable expenses incurred during the delay, such as meals or lodging.
  3. Inconvenience Compensation:. JetBlue may provide compensation for inconveniences caused by a flight cancellation, such as missed connections or inconveniences resulting from rescheduling.
  4. To claim compensation or reimbursement for a canceled flight, passengers can contact JetBlue's customer service center. They should provide details of their situation along with any associated expenses. JetBlue will review the claim to determine eligibility for compensation or reimbursement. It's essential to retain receipts as part of the claim process.


Remember, it is important to check the JetBlue cancellation policy and fees for your specific ticket and fare class with JetBlue. If you face any difficulties or need extra help, you can contact JetBlue customer service directly and cancel your flight or get a refund.