Worried about your last cancellation refund and not able to track it down, need to check the lost baggage status, want to know about the minor policy, wanna travel with your pet but unable to book. No worries Lufthansa customer service is available 24 hours.
Phone a Lufthansa representative now!
Lufthansa Airlines make sure the travelers get their comfort at the best. You can anytime contact Lufthansa customer care for getting your issues resolved.
How to Talk to Someone at Lufthansa Airlines
If you need assistance or have questions regarding your Lufthansa flight booking, you can contact Lufthansa customer service through several channels or mediums. Here's how to reach them when you are in need.
Lufthansa Customer Care through Phone
You can speak directly with a Lufthansa representative by calling their customer service hotline. Dial 1(800) 645-3880 Or 1(844) 769-1366 (Toll-free) if you're in the United States. For international callers, visit the Lufthansa website to find the appropriate Lufthansa Airlines phone number for your location and discuss your issues or flight queries.
Email Lufthansa Airlines
Lufthansa provides email support for inquiries and assistance. Visit the Lufthansa website and navigate to the "Contact Us" or "Support" section to find the appropriate email address for your region or specific inquiry. Be sure to include detailed information in your email to receive a prompt response.
Live Chat
Lufthansa offers a live chat feature on their website for real-time assistance. Visit the official website and look for the chat icon to initiate a chat session with a Lufthansa Airlines customer service representative. This option is convenient for quick inquiries and support.
Social Media
Lufthansa is active on various social media platforms, including Twitter and Facebook. You can send them a direct message or tweet through X detailing your inquiry or concern, and a representative will typically respond within a reasonable timeframe.
Mobile App
If you prefer mobile communication, you can use the Lufthansa mobile app to manage your bookings, check flight status, and Lufthansa customer contact through the messaging feature. Download the Lufthansa app from your device's app store to access Lufthansa phone number.
Choose the contact method that best suits your needs and preferences for reaching Lufthansa customer service. Their dedicated team is available to assist you with any questions or concerns you may have regarding your travel experience.
How to Reach Human at Lufthansa Airlines Customer Service
You can easily reach Lufthansa Airlines customer service by directly going to the website and navigating to the Contact US page. You will find various numbers there, choose the method that suits you.
- Call the customer service number of Lufthansa at 1(800) 645-3880 Or 1(844) 769-1366 (Toll-free).
- Wait for the response and follow the prompts.
- Once you are connected, tell them the issue.
- If it is a general inquiry no need to give travel details.
- However, if the inquiry is related to the booked flight, give travel details.
- After your information is there, the representative suggests you the best option.
You can call the airline regarding anything—flight status, cancellation, change flight option, baggage, minor policy, pet policy and more.
Lufthansa Airlines Customer Service Number for Different Places
You can call Lufthansa Airlines Customer Service Number from anywhere—be it Mexico, Canada, the U.S.A, or any other destination. There is a dedicated number for every place. You can find it on the website of Lufthansa.
FAQs About Lufthansa Contact Information
Q1. How do I speak to someone at Lufthansa?
You can speak to a customer representative by calling Lufthansa customer service hotline at 1(800) 645-3880 Or 1(844) 769-1366 (Toll-free) if you're in the United States. For international callers, find the appropriate contact number on the Lufthansa website. Once you are connected, talk to them regarding any issues you want to know and get assistance.
Q2. What is the 24-hour rule with Lufthansa?
Lufthansa 24-hour rule allows passengers to cancel their flight reservations made directly through the official website within 24 hours of booking without incurring any penalties. This applies to most fare types and requires the booking to be made at least 7 days before the departure date. In case of any ambiguity you can call at Lufthansa's phone number to know more about it.
Q3. How do I get a response from Lufthansa?
To get a response from Lufthansa customer service, reach out through phone, email, or social media. Provide detailed information about your inquiry or concern, and be patient while awaiting a response. Follow up if necessary for updates on the status of your inquiry.
Q4. How do I escalate an issue with Lufthansa?
If you've tried resolving an issue with Lufthansa customer service channels without success, you can escalate the matter by requesting to speak with a supervisor or manager. You can also submit a formal complaint through their website or contact regulatory authorities if necessary.
Q5. How long does it take for Lufthansa to respond?
Response times from Lufthansa Airlines customer service may vary depending on the nature of your inquiry and the volume of inquiries they receive. Usually, Lufthansa strives to respond to customer inquiries within a few business days. If you haven't received a response within a reasonable timeframe, consider following up for an update.
Q6. Can I chat with Lufthansa?
Yes, Lufthansa offers a live chat option for customer support on their website. You can access this feature by visiting the Lufthansa website and navigating to the "Contact Us" or "Support" section. You also request Lufthansa customer contact to them for getting human touch.
Q7. How do I contact Lufthansa in Germany?
If you're in Germany and need to contact Lufthansa, you can do so by calling their customer service hotline at 069 86 799 799. You can also visit a Lufthansa ticket office in person or contact them through their website via email or live chat.
Q8. Can I contact Lufthansa via email?
Yes, you can contact Lufthansa via email for assistance with inquiries or concerns. Visit the Lufthansa website and navigate to the "Contact Us" or "Support" section to find the appropriate email address for your region or specific inquiry. Be sure to provide detailed information in your email to expedite the response process.
Q9. What are Lufthansa's social media channels for customer support?
Lufthansa is active on various social media platforms, including Twitter and Facebook, where you can reach out for customer support. Send them a direct message or tweet detailing your inquiry or concern, and a representative will typically respond within a reasonable timeframe.
Q10. Is there a Lufthansa mobile app for customer support?
Yes, Lufthansa offers a mobile app that provides various features, including customer support options. You can use the app to manage your bookings, check flight status, and contact customer service through the messaging feature. Download the Lufthansa app from your device's app store to access these features.
Q11. How can I call Lufthansa phone number USA?
You can call Lufthansa phone number USA if you need any help from the USA. There is a list of different numbers as per countries. You can choose the one from where you want the services and get assistance.
