How to change name on Singapore airlines ticket?

Table of Content

Sometimes, travelers make mistakes like entering their name or address incorrectly when booking a flight. Although such errors are common, correcting them requires following a specific process. Singapore Airlines name change policy simplifies the process, allowing passengers to correct mistakes or update names due to marriage or legal reasons. However, valid documents such as a passport or government-issued photo ID are required to support the change. The airline permits passengers to request a name correction either online or offline. Read the complete details to change your name on Singapore Airlines ticket.

Singapore airlines name change

Singapore Airlines name change policy:

Singapore Airlines permits passengers to rectify minor mistakes or make name changes for legal reasons. To request a name change, make sure you fulfill the following requirements of Singapore Airlines name change policy.

  • The name on the flight ticket must match the name on the passenger's government-approved identification.
  • Name corrections or changes for Singapore Airlines flights must be completed at least 24 hours before the scheduled departure time.
  • Name changes due to legal reasons such as marriage, divorce, adoption, etc., require supporting validation documentation.
  • Modifying the date of birth or gender on the ticket is strictly prohibited during the name editing process.
  • Singapore Airlines allows passengers to request name changes or corrections, with limitations on the number of characters that can be amended.
  • Transferring the ticket or changing its ownership is not permitted according to Singapore Airlines' name change rules.
  • Depending on the fare type booked, passengers may be required to pay the fare difference or a name correction fee when requesting a name change or correction.
  • Passengers who booked their reservation through a travel agent or third-party source should contact them before reaching out to official representatives.
  • Name corrections cannot be requested once the journey has started.

Does Singapore Airlines allow name changes on tickets?

You can only make complete name changes for significant legal events like marriage or divorce. However, minor adjustments such as correcting a misspelling or adding a middle name of 3-4 characters are allowed with documentation. Major changes like altering the entire name or transferring the ticket to another person are not permitted. In such instances, you must cancel your existing ticket and book a new one.

What is the Singapore Airlines name change fee?

Singapore Airlines provides a user-friendly name change policy, yet it may entail service fees depending on the type of modification required. This applies to both domestic and international flights. Here are the key points regarding the name correction fee:

  • Modifying up to three characters in your name costs an approximate fee of $50.
  • Legal name changes may result in a fee higher than $50.
  • Additionally, you are required to pay the service fee and any fare difference, if applicable.

How to change name on a Singapore Airlines ticket?

To initiate a name correction process with Singapore Airlines, you can choose between offline or online methods based on your preference. The airline offers various procedures for name corrections, ensuring a smooth experience for passengers. Here are simplified steps you can follow to understand the process:

Singapore Airlines Name Correction Online:

  • Go to the official website of the airline.
  • Then, click on the "Manage my Reservations" tab at the top of the page.
  • Enter the booking name and last name into the provided fields, then click on the "Next" button.
  • Review your itinerary details displayed on the screen.
  • Look for the "Edit My Name" section to make necessary changes.
  • Input the correct details and then click on the "Confirm" button to finalize the changes.
  • At last, you will receive a confirmation email sent to your inbox.

Singapore Airlines Name change via Mobile App 

Using Singapore Airlines' smartphone app is an easy and convenient way to change your name on a ticket. The app provides access to all essential flight details, costs, itineraries, and more. Passengers can follow a guided process within the app to update their name on the ticket, and any queries they have are addressed along the way.

  • Log in to the Singapore Airlines app.
  • Access the Manage My Booking section.
  • Provide details about your reservation to locate your flight.
  • Choose the option to change your name.
  • Follow the instructions to update your name as needed.
  • Confirm the modifications and request a new boarding pass if required.

How to change name on Singapore Airlines offline?

If you are not comfortable with digital technology and prefer more traditional methods, Singapore Airlines offers reliable alternatives for making name changes on your ticket. Here is how you can go about it:

Go to the Airport Ticket Counter

Many people find comfort and reliability in visiting the airport ticket counter to make name changes. Simply bring along your ticket, passport, and any other necessary documents to fulfill the requirements during this face-to-face interaction.

Call Customer Service Number:

Alternatively, Singapore Airlines provides a customer support number for passengers who prefer assistance over the phone. This option is convenient for those who prefer someone else to handle the booking process. By calling the customer helpline number and providing your booking details, the officials will initiate the name change process on your behalf during the call.

Documents Are Essential for Singapore Airlines Change Name on Ticket:

To request a name change on your flight ticket, it is essential to have the following important documents ready:

  • The application for name modification and the original flight ticket.
  • A government-issued photo ID such as a driver's license or passport.
  • If the name correction is due to marriage or divorce, passengers need to provide a marriage certificate or divorce decree.
  • The airline may ask for a court order to authenticate the legal name change request.
  • Additional documents may be necessary for minor name alterations.

Types of Singapore Airlines Name Correction

Singapore Airlines has a name change policy in place to help travelers correct any errors made during ticket reservation. This policy comprises three categories for rectifying misspelled names. Here are the types of name change policies offered by Singapore Airlines:

Minor Name Changes:

If there is an error in the passenger's name on the ticket, Singapore Airlines follows a standard procedure to correct it. As per their name correction policy, minor mistakes on the reservation ticket, such as spelling errors or minor letter mistakes, can be rectified without the need for extensive documentation.

Here are examples of minor name modifications:

  • Fixing a spelling mistake in the name, such as changing "Harli" to "Harley" .
  • Changing the name on the reservation to or from a nickname, like adjusting "Johnathan" to "John."
  • Correcting the prefix or title on the ticket, such as changing "Miss" to "Mrs" or "Mr." to "Dr."
  • Adjusting the middle name on the boarding pass, for instance, changing "Cindy Richard Ross" to "Cindy R. Ross."

Major Name changes:

For significant changes in a Singapore Airlines reservation, especially due to marriage or divorce, passengers are required to provide supporting documents. These changes are more extensive compared to minor modifications.Here are the documents needed for a legal name change:

  • For divorce, passengers must provide documentation of the separation settlement.
  • For marriage, passengers must present a legal document confirming the name change.
  • If the passenger has changed their full name, a government-issued document containing both the old and new information is required.

Is middle name important in international flight tickets for Singapore Airlines?

To include your middle name on your ticket is determined by the Singapore Airlines Name Change policy and the requirements of the destination country. To ensure smooth security and check-in processes and to avoid any potential issues, it is generally recommended to match the name on your ticket with the name on your passport or government-issued ID. If your passport includes your middle name, it is advisable to include it when booking your tickets as well.

What to do if you have a misspelled name on a Singapore Airlines ticket?

If you notice an error in the spelling of your name on your Singapore Airlines boarding pass at the airport, follow these steps:

Approach Singapore Airlines Customer Service:

Immediately notify the Singapore Airlines customer service team or gate agents about the misspelled name on your boarding pass. They are trained to handle such issues and will help you resolve it efficiently.

Provide Legal Documentation:

Have official identification documents ready, such as a valid passport or government-issued ID, that show the correct spelling of your name.

Remain Calm and Courteous:

Maintain a calm and polite demeanor when communicating with airline staff. Remember that they are there to assist you, and being cooperative can facilitate a prompt resolution to correct the misspelled name on your Singapore Airlines boarding pass.

FAQs about Singapore Airliens Name Change

Q1. Can I transfer a Singapore Airlines ticket to another person?

Singapore Airlines' name change policy strictly prohibits passengers from transferring their ticket to another person. If you need to transfer your ticket, you must first cancel your original booking and then make a new reservation.

Q2. How do I change my name on Singapore Airlines after marriage?

Changing the name on a Singapore Airlines ticket due to marriage is simple. You can request the change online via the official website or by contacting customer support. Just ensure you have all the necessary documents ready for identity verification.

Q3. Can I chat with a customer service representative to change the passenger name on Singapore Airlines ticket?

Singapore Airlines offers a customer service chat feature to assist passengers and address their concerns promptly.

Q4. How much does Singapore Airlines name change cost?

If you initiate a name correction within 24 hours of booking, there won't be any charges. However, after this timeframe, making changes to your name may incur a fee of USD 50. The name change fee with Singapore Airlines depends on the circumstances and fare eligibility.

Q5. Do I need to provide a valid reason for Singapore Airlines change name on plane ticket?

Whether you are requesting a name change with Singapore Airlines online or through traditional methods, you must provide a valid reason along with supporting documentation.